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Mondelez International
Cadbury World - Chocolate Creator - 21 hours per week - FTC
Birmingham , City and Borough of Birmingham

Job DescriptionJob Description

As one of the leading tourist attractions in the UK, Cadbury World welcomes more than 600k visitors every year to discover the history and the heritage behind the nations favourite chocolate brand. Visitors experience an assortment of interactive chocolatey zones, from traditional chocolate making demonstrations and finding out how their favourite confectionery is made, to riding the Crunchie rollercoaster in the 4D Chocolate Adventure zone and meeting the iconic Cadbury gorilla in Advertising Avenue.

This is a Fixed Term Contract role until end of June 2019. This will require you to work 21 hours per week which will include weekends and weekdays.

We are looking for enthusiastic and friendly people to join our Chocolate Creator team; those who will thrive on being in front of a crowd and enjoy bringing our delicious creations to life for each and every one of our customers.

The main responsibilities of this role will include;

Providing interactive and informative demonstrations to large crowds utilising traditional chocolate making techniques

Meeting and greeting customers in the Chocolate Making area and be able to provide knowledge of Cadbury World, Cadbury and Mondelez International

Communicating and interacting with customers of all ages in a positive, professional and friendly manner

Following and delivering Health and Safety instructions to Cadbury World and Mondelez global standards to both staff and visitors, including cleaning and housekeeping

Promoting and selling products made in our production areas to help achieve sales targets


Candidate Requirements;

Previous experience of professional bakery skills or chocolate creations would be desirable

Food Safety Level 2 would be desirable but not essential

Confidence to perform/interact to large crowds of people

Possess a high degree of inter-personal and customer service skills

Flexibility to work required shift pattern

Excellent attendance and timekeeping

Must be a team player

Smart appearance - you will be required to follow Cadbury World uniform and hygiene standards at all times

We pride ourselves on having a high performing and collaborative culture where we offer support and development to enhance your career and develop your knowledge and skills.In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful International business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.We reserve the right to close the application process early, should sufficient volumes be received.Company DescriptionEven if you’re not familiar with our name, you’ve almost certainly heard of our billion-dollar brands like Cadbury, Milka, Prince and Oreo. Developing the world’s favorite snacks, we’re passionate about creating delicious moments of joy for people all around the world. Working at Mondelēz International is all about the power of big - and small.

Why big? Because we’re the world’s leading maker of Chocolate, Biscuits, Candy and Gum. We’re ranked #1 in chocolate, biscuits and candy, and #2 in gum. What’s more, we employ over 100,000 people worldwide and market products in around 165 countries.

Why small? We go out of our way to hear everyone’s point of view, and develop local roots wherever we go. It’s this combination of big and small that drives everything we do.

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