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Cake Decorating Shop
Shop Assistant (Ecommerce and Retail)
Bracknell , Bracknell Forest
Description

Job Description

We are seeking a Shop Assistant (Ecommerce And Retail) to become an integral part of our team!

This role is an opportunity for some who has passion, hard working and the motivation to succeed. You will be supporting the day to day running of the Ecommerce business and given the opportunity to gain a wealth of knowledge.

You will also be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.

Responsibilities:

  • Welcome and identify customer needs
  • Explain products and services to customers
  • Monitor inventory to ensure product is in stock
  • Enter and process customer orders
  • Investigate and resolve customer complaints
  • Dispatching of daily orders purchased via the website
  • Customer service including phone calls and emails

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with customers
  • Excellent written and verbal communication skills
  • Strong negotiation skills

Apply Here